How to check the licence yourself
The table above gives the licence number, the operator and the year Virgin Bet started in 2019. Do not take it on trust: open the Gambling Commission public register and compare the licence number and the company name with what you see on the casino's site. If they match, the operator is licensed to offer gambling to UK customers.
Read the register entry for the licence status and for the activities it covers, and make sure the web address you log in on is the one you meant to open. A licence number copied onto a lookalike site proves nothing, so type the address yourself or use a saved bookmark rather than following links in messages.
Identity checks at Virgin Bet are required before withdrawals, and the verification guide shows what to expect. Keep your documents to hand so the check does not delay a payout. For the wider picture of who runs this site, see about us.
18+ · T&Cs apply
Pros and cons
Points in favour:
- Licensed by the UKGC, with a licence number you can look up in the public register.
- Run by a named operator, Virgin Bet Limited.
- Live chat and email support are both available.
- Identity checks are part of the account process, in line with UK rules.
Points to weigh:
- Identity checks are required before withdrawals, so a withdrawal request depends on finishing them first.
- Offer conditions such as the minimum deposit and the time limit are set out in the terms shown on the offer, so read them before you deposit. T&Cs apply.
- The operator is registered in Gibraltar, so check the register entry to see how the licence is held.
How to protect yourself
Safety is not only the casino's job. Licensed operators must offer deposit limits, time-outs and self-exclusion, and it is sensible to set a deposit limit before your first deposit rather than after a long session. A time-out gives you a short break from the account, while self-exclusion closes it for a longer period that you choose.
GAMSTOP is the free national self-exclusion scheme, and it covers all UK-licensed online operators. One registration blocks access to every one of them, which is simpler than excluding yourself site by site. If gambling is causing you worry, GamCare runs the National Gambling Helpline, and the full list of tools is on the safer gambling page.
Keep your own details safe as well. Use a password you do not use anywhere else, do not share it, and log out on devices that other people can reach. Never send your password or full card details in reply to an email or a message, even if it looks like it comes from the casino. Pay with a debit card or another method in your own name, because credit cards are banned for gambling in Great Britain.